We are available in over 50 countries in Europe, North America and Australia. And we’ll soon be in Asia and the Middle East, in the short to medium term.
Archives: Questions
Yes, all your checkout-related data will still be available on your analytics tools. Our Analytics team will make a copy of your tagging plan to make sure we don’t impact your data.
Tapbuy provides secured access to a backend platform where you will find all statistics on Tapbuy’s checkout activity (number of orders, conversion rate, etc.).
The retailer continues to manage the order and the customer relationship. All returns, cancellations and tracking are managed as usual by the retailer’s customer service.
Yes, all bank details are stored and processed by PCI-DSS level 1 certified payment providers.
Payments are handled directly by payment service providers (PSP), Tapbuy does not store any payment information. If the payment is made on our checkout (e.g. by credit card), the input fields are in hosted field mode to comply with PCI-DSS.
No, Tapbuy does not handle payments. We connect directly to your existing payment processor.
Tapbuy works with the main payment service providers (ingenico, cybersource, HiPay, adyen, Paypal, Mollie, Checkout.com, Worldline, Stripe…), as well as alternative payment methods (Apple pay, Google Pay, Amazon Pay, Alma, Klarna, Afterpay, Scalapay, Affirm…).
Tapbuy works with the main shipping solutions (chronopost, colissimo, Fedex, UPS, DHL, Mondial Relay, Relais Colis…) and can add new options depending on your needs.
Yes, Tapbuy allows your customers to add multiple products to the cart of a single retailer.
Yes, you will be able to personalize your checkout to your brand and graphic chart, in collaboration with our design team.